We are Sakar Gems, a registered trade name in Rotterdam, the Netherlands("Sakar Gems").
You can contact us at info@sakargems.com.
We may modify, withdraw, or deny access to this Website at any time.
We may withdraw or deny access to the Website at any time for any user who breaches any of the terms outlined in these Terms and Conditions.
If you choose, or are provided with, a user identification code, password, or any other security credentials as part of our procedures, you must keep this information safe and confidential, and you must not disclose it to any third party.
This Website and all its contents, including but not limited to all texts, software, source code, trademarks, logos, designs, images, photographs, audiovisual materials, and other forms of material ("Website Content"), are owned by us or licensed to us by third parties. The copyright and all other intellectual property rights in all Website Content are owned by us or our licensors. Any rights or licenses to the Website Content not expressly granted by these Terms and Conditions are reserved.
These Terms and Conditions do not exclude our liability (if any) to you for:
We do not guarantee that the Website will be compatible with all or any hardware and software you may use. We do not guarantee that the use of the Website will not cause damage to any property, including but not limited to loss of data or virus infection. We accept no liability for viruses and advise taking appropriate precautions before downloading any information or images from the Website. We do not guarantee that the Website will always be available or available at any specific time. We reserve the right to withdraw or modify the Website at any time.
To place an order with us, you must be over 18.
Once you submit an order via the Website, it is your responsibility to ensure that your order is correct before submitting it to us. If you encounter any problems with your order, please contact us.
We will then send you a confirmation email acknowledging that we have received your order. This email is automatically sent to the email address you provided during registration. Please note that this does not mean your order has been accepted. Your order constitutes an offer to buy the product(s) at the price set out in the order.
All orders are subject to our acceptance. We are not obligated to accept your order and may, at our discretion, decline to accept it. However, by clicking the 'Confirm Purchase and Pay' button, you acknowledge that you enter into an obligation to pay for the product(s) should we accept your order.
After sending you the confirmation email, we will verify whether we can fulfill your order. If we accept your order, we will confirm this by sending you a second email ("Dispatch Email") confirming your order and the dispatch of the product(s) to the delivery address you provided. By sending the Dispatch Email and thus confirming and accepting your order, the contract between us ("Contract") is formed. After entering into the contract, we are legally obligated to supply you with products that conform to the contract.
The contract will only relate to those product(s) whose dispatch has been confirmed in the Dispatch Email. We are not obligated to supply any other products that may have been part of your order until the dispatch of such products is confirmed in a separate Dispatch Email.
You should check both the confirmation email and the Dispatch Email for accuracy and notify us immediately of any errors.
Prices are regularly checked. However, if we discover a price change or error upon receiving your order, we will contact you to ask if you wish to proceed at the correct price. If you confirm that you do, please note that we are still not obligated to supply the product(s) until we have sent you the Dispatch Email confirming your order.
We aim to deliver the product(s) to you at the delivery address you specified in your order within the time frame outlined in our Dispatch Email, but we cannot provide an exact delivery date.
If we have not delivered the product(s) within 30 days of the contract or any other agreed-upon date, you may cancel the contract, and we will refund any money paid by you, including any associated shipping fees.
Ownership and risk of the product(s) pass to you upon delivery.
You should inspect the product(s) upon receipt for any defects or damage. If you discover a defect or damage, you must notify us as soon as possible, and we will arrange for their return to our Customer Service Centre at no cost to you. If the product(s) are found to be damaged prior to delivery or defective (through no fault of your own), we will repair or replace the product(s) or refund the price paid by you, including any delivery charges, provided you have not worn, used, or damaged the product(s). If you prefer a repair or replacement, please contact us, and we will replace the item at no extra cost to you, where this is reasonably practicable. Nothing in this section affects your legal rights.
While we have taken reasonable steps to depict the product(s) as accurately as possible through the photographs and images on the Website and Mobile App, some items may appear slightly larger or smaller than their actual size due to screen settings and photography techniques.
Other items may be represented larger than actual size to clearly show details, or smaller than actual size to show the entire item. Additionally, the detailing (such as color, pattern, and texture) you see on-screen will depend on your monitor and may not exactly reflect the product when you receive it.
These Terms and Conditions do not exclude our liability (if any) to you for:
Subject to this, we will not be liable for any business losses, and we will only be liable to you for losses that you suffer as a result of our breach of these Terms and Conditions. Our liability for losses you suffer as a result of us breaching these Terms and Conditions is strictly limited to the purchase price of the product you purchased and any losses that are a foreseeable consequence of us breaching these Terms and Conditions. Losses are foreseeable when they could be contemplated by you and us at the time your order was accepted.
We are not responsible for any delay or failure in the performance of our obligations under any contract arising from causes beyond our reasonable control, including but not limited to: acts of God, governmental actions, war, fire, flood, explosion, civil commotion, failure of information technology or telecommunications services, failure of a third party (including failure to supply data), and industrial action.
Please note that nothing contained in these Terms and Conditions affects your statutory rights.
These Terms and Conditions and any document expressly referred to in them represent the entire agreement between us regarding the subject matter of any contract. The contract and all communications between us will be conducted in the English language.
The formation, existence, construction, performance, validity, and all aspects of these Terms and Conditions or any term thereof will be governed by the law of England and Wales.
The English and Welsh courts will have non-exclusive jurisdiction to settle any disputes that may arise out of or in connection with these Terms and Conditions or the use of the Website.
If any provision of these Terms and Conditions is found invalid or unenforceable by a court, it will be deleted from the rest of these Terms and Conditions, which will remain unaffected.
No delay or failure by us to exercise any powers, rights, or remedies under these Terms and Conditions will operate as a waiver of them, nor will any single or partial exercise of any such powers, rights, or remedies prevent any further exercise of them.
A person who is not a party to a contract governed by these Terms and Conditions is not entitled to enforce any of its terms under the Contracts (Rights of Third Parties) Act 1999 except where these Terms and Conditions expressly provide such rights.
All notices given by you to us must be in writing to the address provided at the beginning of these Terms and Conditions and a copy emailed to info@sakargems.com . We may notify you at the email or postal address you provided when placing an order.