Diamonds will be shipped by Fedex, DHL or UPS. The diamonds will be packed under camera surveillance and sent fully insured direct to you within 5-10 working days after receipt of payment. To prove our confidence in the products we deliver, we offer a 7-day exchange guarantee. By Law we are not obligated to provide a money back guarantee on diamonds. We will provide a return guarantee, you can exchange the diamond for one with the same value. If you would like your money back, we can discuss this in further detail. All you have to do is send us an email within 7 days of the purchase date and we will respond within 24 hours. All returned items must be returned new and unused along with all original packaging. All returns must be received by us within 14 days of the purchase date. Returns outside of this time frame may only be accepted at the sole discretion of Midas and may only be refunded as a store credit note. The costs of transport and insurance are for your account.